{"id":41,"date":"2026-05-25T08:30:15","date_gmt":"2026-05-25T08:30:15","guid":{"rendered":"https:\/\/haowholesale.com\/return-refund-policy\/"},"modified":"2026-05-28T02:01:09","modified_gmt":"2026-05-28T02:01:09","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/haowholesale.com\/zh\/return-refund-policy\/","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"41\" class=\"elementor elementor-41\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e491529 e-flex e-con-boxed e-con e-parent\" data-id=\"e491529\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9eacd5c elementor-widget elementor-widget-text-editor\" data-id=\"9eacd5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">Last Updated: May 28, 2026<\/b><\/p><p data-path-to-node=\"6\">Thank you for shopping at <b data-path-to-node=\"6\" data-index-in-node=\"26\">Haowholesale<\/b> (<code data-path-to-node=\"6\" data-index-in-node=\"40\">https:\/\/haowholesale.com\/<\/code>). As a professional B2B wholesale platform for fashion supplies, we strive to offer the highest quality products and ensure a smooth transactional experience.<\/p><p data-path-to-node=\"7\">Because we operate on a wholesale basis with bulk pricing and low margins, our Return &amp; Refund Policy differs from standard retail websites. Please read the following terms carefully before placing your order.<\/p><h2 data-path-to-node=\"9\">1. General Return Policy (B2B Wholesale)<\/h2><ul data-path-to-node=\"10\"><li><p data-path-to-node=\"10,0,0\"><b data-path-to-node=\"10,0,0\" data-index-in-node=\"0\">Final Sale<\/b>: All bulk purchases placed on our Site are considered final sales.<\/p><\/li><li><p data-path-to-node=\"10,1,0\"><b data-path-to-node=\"10,1,0\" data-index-in-node=\"0\">No Returns for Non-Quality Issues<\/b>: We <b data-path-to-node=\"10,1,0\" data-index-in-node=\"38\">DO NOT<\/b> accept returns, exchanges, or refunds if you change your mind, find the products hard to sell, or dislike the style, color, or material upon arrival.<\/p><\/li><li><p data-path-to-node=\"10,2,0\"><b data-path-to-node=\"10,2,0\" data-index-in-node=\"0\">Order Cancellations<\/b>: Orders can only be canceled or modified within <b data-path-to-node=\"10,2,0\" data-index-in-node=\"68\">24 hours<\/b> of placement, provided they have not yet been processed or shipped from our warehouse. Once shipped, the order cannot be canceled.<\/p><\/li><\/ul><h2 data-path-to-node=\"12\">2. Damaged, Defective, or Incorrect Items<\/h2><p data-path-to-node=\"13\">We take great care in quality control and packaging. However, if you receive items that are physically damaged, defective from production, or incorrectly sent (wrong style\/size\/color), we will promptly resolve the issue.<\/p><h3 data-path-to-node=\"14\">Time Limit for Claims:<\/h3><p data-path-to-node=\"15\">Any claims for damages, defects, or shortages must be reported to our customer service team within <b data-path-to-node=\"15\" data-index-in-node=\"99\">7 days<\/b> of the delivery date (as shown by the logistics tracking number). Claims made after 7 days will not be accepted.<\/p><h3 data-path-to-node=\"16\">Required Proof for Claims:<\/h3><p data-path-to-node=\"17\">To process your claim quickly, you must provide:<\/p><ol start=\"1\" data-path-to-node=\"18\"><li><p data-path-to-node=\"18,0,0\">Your <b data-path-to-node=\"18,0,0\" data-index-in-node=\"5\">Order Number<\/b>.<\/p><\/li><li><p data-path-to-node=\"18,1,0\">Clear photos or a short video showing the packaging label and the specific defect\/damage of the items.<\/p><\/li><li><p data-path-to-node=\"18,2,0\">An unboxing video is highly recommended for bulk packages to ensure accurate item counts.<\/p><\/li><\/ol><h2 data-path-to-node=\"20\">3. How to Open a Claim<\/h2><p data-path-to-node=\"21\">If you encounter any of the issues mentioned in Section 2, please contact us immediately through one of the following channels:<\/p><ul data-path-to-node=\"22\"><li><p data-path-to-node=\"22,0,0\"><b data-path-to-node=\"22,0,0\" data-index-in-node=\"0\">Live Chat<\/b>: Available directly on our website.<\/p><\/li><li><p data-path-to-node=\"22,1,0\"><b data-path-to-node=\"22,1,0\" data-index-in-node=\"0\">WhatsApp Support<\/b>: [Insert your WhatsApp link\/number]<\/p><\/li><li><p data-path-to-node=\"22,2,0\"><b data-path-to-node=\"22,2,0\" data-index-in-node=\"0\">Contact Page<\/b>: <code data-path-to-node=\"22,2,0\" data-index-in-node=\"14\">https:\/\/haowholesale.com\/contact<\/code><\/p><\/li><\/ul><p data-path-to-node=\"23\">Our support team will review your proof within <b data-path-to-node=\"23\" data-index-in-node=\"47\">2\u20133 business days<\/b>.<\/p><h2 data-path-to-node=\"25\">4. Refund &amp; Compensation Solutions<\/h2><p data-path-to-node=\"26\">Once the defect or incorrect shipment is verified by our team, we offer the following fair compensation options:<\/p><ul data-path-to-node=\"27\"><li><p data-path-to-node=\"27,0,0\"><b data-path-to-node=\"27,0,0\" data-index-in-node=\"0\">Store Credit \/ Coupon<\/b>: We can issue a store credit or coupon code of equivalent value to be applied directly to your next order (Recommended &amp; Fastest).<\/p><\/li><li><p data-path-to-node=\"27,1,0\"><b data-path-to-node=\"27,1,0\" data-index-in-node=\"0\">Partial or Full Refund<\/b>: We can issue a refund for the affected items back to your original payment method (Credit Card, PayPal, etc.).<\/p><\/li><li><p data-path-to-node=\"27,2,0\"><b data-path-to-node=\"27,2,0\" data-index-in-node=\"0\">Replacement<\/b>: For severe defects or high-value items, we may resend the correct items with your next bulk shipment.<\/p><\/li><\/ul><p data-path-to-node=\"28\"><i data-path-to-node=\"28\" data-index-in-node=\"0\">Please note: Approved refunds to original payment methods may take <b data-path-to-node=\"28\" data-index-in-node=\"67\">5\u201310 business days<\/b> to reflect in your account, depending on your bank or payment gateway.<\/i><\/p><h2 data-path-to-node=\"30\">5. Shipping Fees &amp; Return Logistics<\/h2><ul data-path-to-node=\"31\"><li><p data-path-to-node=\"31,0,0\">If we request you to return the defective or incorrect items back to our warehouse, we will provide a return address and instructions.<\/p><\/li><li><p data-path-to-node=\"31,1,0\"><b data-path-to-node=\"31,1,0\" data-index-in-node=\"0\">Authorized Returns Only<\/b>: Do not send items back to the return address on the shipping label without prior authorization from our customer service team. Unapproved returns will not be processed.<\/p><\/li><li><p data-path-to-node=\"31,2,0\"><b data-path-to-node=\"31,2,0\" data-index-in-node=\"0\">Shipping Costs<\/b>: For verified quality issues or packing errors, we will cover the return shipping costs or compensate you via store credits. For any other authorized exceptions, the buyer is fully responsible for all return shipping fees, duties, and taxes.<\/p><\/li><\/ul><h2 data-path-to-node=\"33\">6. Contact Us<\/h2><p data-path-to-node=\"34\">For any questions or further clarifications regarding our Return &amp; Refund Policy, please do not hesitate to contact our team:<\/p><p data-path-to-node=\"35\"><b data-path-to-node=\"35\" data-index-in-node=\"0\">Haowholesale Support Team<\/b> Website: <a class=\"ng-star-inserted\" href=\"https:\/\/haowholesale.com\/\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwi0pc-I4dmUAxUAAAAAHQAAAAAQ9wo\">https:\/\/haowholesale.com\/<\/a><\/p><p data-path-to-node=\"36\">Contact Us: <a class=\"ng-star-inserted\" href=\"https:\/\/haowholesale.com\/contact\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwi0pc-I4dmUAxUAAAAAHQAAAAAQ-Ao\">https:\/\/haowholesale.com\/contact<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Last Updated: May 28, 2026 Thank you for shopping at Haowholesale (https:\/\/haowholesale.com\/). As a professional B2B wholesale platform for fashion supplies, we strive to offer the highest quality products and ensure a smooth transactional experience. Because we operate on a wholesale basis with bulk pricing and low margins, our Return &amp; Refund Policy differs from [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-41","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/haowholesale.com\/zh\/wp-json\/wp\/v2\/pages\/41","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/haowholesale.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/haowholesale.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/haowholesale.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/haowholesale.com\/zh\/wp-json\/wp\/v2\/comments?post=41"}],"version-history":[{"count":3,"href":"https:\/\/haowholesale.com\/zh\/wp-json\/wp\/v2\/pages\/41\/revisions"}],"predecessor-version":[{"id":517,"href":"https:\/\/haowholesale.com\/zh\/wp-json\/wp\/v2\/pages\/41\/revisions\/517"}],"wp:attachment":[{"href":"https:\/\/haowholesale.com\/zh\/wp-json\/wp\/v2\/media?parent=41"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}